Think twice before outsourcing your Workday expertise…

read time: 7 minutes

Hey there! Mia and Ceci here. We’re at risk of putting ourselves out of a job with today’s newsletter, but we won’t gatekeep the truth for our own benefit 😉

As a Workday customer, the more empowered your HRIS or People Technology team is to own your software, the more successful you’ll be. 10/10 times, a strong internal team is preferable to outsourced expertise.

That said, even the most skilled teams need support at some point in their Workday journey. Our goal for today’s newsletter is to help you identify your “why” for hiring outside Workday expertise to support your internal team.

Why is having a “why” important here? Well, if you can’t pinpoint a “why”, you may be better off allocating your budget elsewhere—like investing in training for your team or hiring an FTE.

If you do believe you have a good reason to hire outside help, have you thought it through from every angle? We’ve witnessed half-baked whys (and consulting firms eager to profit 👀) lead to poor outcomes throughout our Workday careers all too often. The more refined your “why” is, the better your engagement outcome will be.

So, what should you consider before outsourcing Workday help? OR what should you reconsider if you’re already engaged in external support?

Let’s dive in…